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Feedback and Complaints

At Payday 24 we recognize that we may or may not be able to meet your expectation all the time. We highly appreciate your valuable feedbacks, good or bad. So, without any hesitation feel free to share them with us. Knowing your expectations will help us to improvise our services for you. We will try to resolve your complaint as soon as we can. If you are not satisfied with the resolution we will review it again and provide you with another resolution in an instant. Feel free to call us, write to us or use the online form at any time.

Please note that payday loans are meant to be used for short term financial emergencies and are not designed to provide long term solutions

The operator of this website is not a lender and does not make credit decisions. The information you provide will be used in securing you a payday loan with one of our carefully selected panel of leading Payday Loan Lenders in Australia. The personal, financial and employment information that we collect is stored electronically during the duration of the application and is removed from our system upon acceptance from the lender.

We expect you to repay your loan on the date agreed, so if you do not think you are in a position to make your repayment, please do not apply with us in the first place. It is not worth risking your credit rating for such a small amount.


147 Denton Avenue, St. Albans 3021, Victoria, Australia
You Borrow $1000 over 12 weeks, the Establishment fee (up to 20% of principal) is $200 and the total Monthly Fee (up to 4% of principal) is $120